Refund policy
Refund Policy
Last updated: March 2026
We want you to be happy with your order. Here's how refunds work.
30-Day Guarantee
If you're not satisfied, contact us within 30 days of delivery and we'll sort it out.
How It Works
- Unopened products: full refund, no questions asked.
- Opened products: because our products are consumable supplements, we don't ask you to mail anything back. Just reach out, tell us what's wrong, and we'll process a refund.
- Damaged or wrong item: send us a photo within 14 days of delivery and we'll replace it or refund you immediately.
How to Request
- Email hello@signalsupplements.com with your order number.
- We'll respond within 2 business days.
- Approved refunds are returned to your original payment method within 5–10 business days.
What's Not Covered
- Requests made more than 30 days after delivery.
- Items marked as final sale at time of purchase.
Shipping Costs
Original shipping is non-refundable unless we made an error.
Lost Packages
If tracking says delivered but you haven't received it, contact us within 7 days and we'll investigate with the carrier.